International Drive Policies

View a different locations's policies:    

CANCELLATIONS

Cancellations and No Show

  • Reservations are automatically cancelled after 2 hours of expected arrival time during off-season.
  • Reservations are automatically cancelled after 1 hour of expected arrival time during peak-season.

DEBIT CARDS

Using Debit Cards

  • Rentals are allowed for the following car classes: Economy, Compact, Midsize, Fullsize, Minivan and Small SUV SUV without proof of insurance, and a $200 deposit is required above the rental.
  • For the following car classes, proof of full coverage insurance is required: Premium, Luxury, Full Size SUV, Full Size Truck, Specialty and Convertible.
  • Local renters may be subject to additional restrictions.

Using Debit Cards

  • Rentals are allowed for the following car classes: Economy, Compact, Midsize, Fullsize, Minivan and Small SUV SUV without proof of insurance, and a $200 deposit is required above the rental.
  • For the following car classes, proof of full coverage insurance is required: Premium, Luxury, Full Size SUV, Full Size Truck, Specialty and Convertible.
  • Local renters may be subject to additional restrictions.

Using Debit Cards

  • Rentals are allowed for the following car classes: Economy, Compact, Midsize, Fullsize, Minivan and Small SUV without proof of insurance, and a $200 deposit is required above the rental.
  • For the following car classes, proof of full coverage insurance is required: Premium, Luxury, Full Size SUV, Full Size Truck, Specialty and Convertible.
  • Local renters may be subject to additional restrictions.

EQUIPMENT

Baby Seat

  • Child-restraint seats may be available at the rental location for an additional charge of $9.99 per day.
  • Please check availability upon arrival.
  • Please check with the Florida DMV department for the current rules and regulations concerning child safety seats.

GPS

  • GPS units are available for rent at all corporate locations (those listed without a star) upon request at the time of arrival.
  • If the GPS device is not returned, you give us permission to charge the card on file for $250 to replace the unit.

Handicap Accessible Vehicles

  • Please contact the local office for handicap accessible vehicles.
  • Please provide 72 hours notice for any special requirements like hand controls or wheelchair accessible shuttling so that we can make the proper arrangements.

GAS

Fuel Options

When renting a vehicle, our customers have the following options for payment of the fuel used during the rental period.

  1. Pre-Paid Fuel Option
    • The renter may purchase the Pre-Paid Fuel option at the rental counter at the time the vehicle is rented. The Pre-Paid Fuel option is the purchase of a Full or Half tank of fuel. The price per gallon of the Pre-Paid Fuel option is calculated by taking an average of the fuel costs at the pumps in the local market. The total price of the Pre-Paid Fuel option is calculated by multiplying the price per gallon of the Pre-Paid Fuel option by the capacity, in gallons, of the vehicle's fuel tank as indicated by the manufacturer. By purchasing the Pre-Paid Fuel option as a Half Tank, the renter is only required to return the vehicle with an amount of fuel that is 1/2 tank less than was rented. By purchasing the Pre-Paid Fuel option as a Full Tank, the renter has no obligation to refill the tank on return of the rental vehicle. When any Pre-Paid Fuel option is purchased, there is no refund for any unused fuel remaining in the tank on return.
  2. Return Vehicle with Same Amount of Fuel or Pay a Return Refueling Fee
    • Renters who choose to decline the Pre-Paid Fuel option are required to return the rental vehicle with the same level of fuel as was in the rental vehicle when it was rented, or a return refueling fee will be assessed to the rental agreement. The price per gallon of the return refueling fee will be provided at the time the vehicle is rented and will be shown on the copy of the rental agreement provided to you when you rent the vehicle. The total price of the return refueling fee will be calculated by multiplying the price per gallon of the return refueling fee by the capacity, in gallons, of the portion of the vehicle's fuel tank which will need to be refilled to bring the amount of fuel in the vehicle level with the original amount of fuel as was in the vehicle when it was rented. The capacity of the fuel tank is measured as indicated by the manufacturer. The price per gallon will be higher than the fuel cost in the local market.
    • To avoid a return refueling fee, the rental vehicle must be refueled within 10 miles of the return facility and the renter must present a fuel purchase receipt upon return of the rental vehicle to the return facility.

GEOGRAPHIC

Geographical Limitations

  • The rental vehicle cannot be driven out of Florida unless it is specifically allowed by the rental location

Mileage Cap

  • Local Renters are subject to a mileage cap of 150 free miles per day and $0.39 / mile above this amount, totaling over the entire rental period.

INSURANCE

CDW

  • CDW (Collision Damage Waiver) is not insurance. This coverage eliminates the renter and/or any authorized drivers financial responsibility if the vehicle is involved in an accident as long as the terms and conditions of the rental agreement have not been violated.
  • If the terms and conditions are violated, CDW is void and the renter is fully responsible for all costs associated with the repair of the rental vehicle and any related fees.
  • If you decline CDW, you may be responsible for up to the full market value of the car in the event of an accident. If involved in an accident, you must contact your insurance company and obtain a claim number.
  • CDW does not cover any 3rd Parties or Unauthorized drivers.
  • Theft, glass, tires, acts of God & fees associated with the collection of the damages are not covered.
  • If the rental vehicle is damaged or you are involved in an accident/incident, you must contact the local Police Department and obtain an accident report. Failure to obtain an accident report will void CDW.
  • CDW does not have a deductible.
  • CDW cannot be purchased by underage renters, local renters, and those paying up front with debit cards. These renters must provide proof of full coverage insurance to rent a vehicle.

Accepting Coverage

  • Coverage accepted at the time of pick up cannot be removed from the rental agreement unless the renter returns to the rental counter, has the vehicle checked by the car rental staff and signs for the coverage to be removed.

SLI

  • Supplemental Liability Coverage protects the renter and/or any authorized drivers against claims made by a third party for bodily injury and/or property damage sustained as a result of an accident while operating a rental up to $1,000,000.
  • This coverage is in excess to the renter and/or any authorized drivers own automobile liability insurance and over the underlying insurance specified within your signed rental agreement.
  • SLI is subject to the terms and conditions of the rental agreement and supplemental liability brochure.
  • A copy of the Supplemental Rental Liability Insurance brochure is available for your review from your rental agent.

Declining Coverage

  • The renter will be solely responsible for the vehicle itself and any third party claims made against it.
  • Please check with your insurance agent for more information about your state coverage requirements as they compare with the state that you are traveling to.

LOCAL RENTERS

Local Renters

  • A renter who has a driver's license issued from the state that they are renting, the following policies apply:
  • Exceptions to the above definition of local renters could be, but not necessarily limited to, renters with return airline tickets and military on leave.
  • Local Renters are subject to a mileage cap of 150 free miles per day and $0.39 / mile above this amount, totaling over the entire rental period. Renters cannot leave the state with the vehicle. If they leave the state they rent from they will then be charge $0.39 per mile for all accrued miles.
  • Local renters cannot rent specialty vehicles, including luxury, premium, convertible, SUV and other premium car classes.
  • RENTER'S AGE 25 and OLDER
    • With a Major Credit Card: No proof of coverage is required. If the renter does not have their own coverage, it is mandatory that the customer purchase CDW. Renter must provide a deposit (in the form of the credit card authorization) of $200 or 30% of the estimated rental cost, plus the estimated rental cost, at the time of pickup.
    • With a Debit Card: A local renter MUST provide proof of insurance when paying with a debit card. If the agent is unable to verify proof when calling the insurance company, the rental transaction will be declined. CDW is not an option. Renter must provide a deposit (in the form of the credit card authorization) of $200 or 30% of the estimated rental cost, plus the estimated rental cost, at the time of pickup.
  • RENTER'S AGE 21 - 24
    • Renters will be required to pay an underage fee of $25 USD per day.
    • With a Major Credit Card: If the renter does not have their own coverage, it is mandatory that the customer purchase CDW. Renter must provide a deposit (in the form of the credit card authorization) of $200 or 30% of the estimated rental cost, plus the estimated rental cost, at the time of pickup.
    • With a Debit Card: A local renter MUST provide proof of insurance when paying with a debit card. If the agent is unable to verify proof when calling the insurance company, the rental transaction will be declined. CDW is not an option. Renter must provide a deposit (in the form of the credit card authorization) of $200 or 30% of the estimated rental cost, plus the estimated rental cost, at the time of pickup.
  • RENTER'S AGE 18 - 20
    • Drivers must have a major credit card and proof of full coverage insurance to rent a vehicle.
    • No cash or debit cards will be accepted.
    • CDW cannot be sold
    • Renters will be required to pay an underage fee of $35 USD per day.
    • Renter must provide a deposit (in the form of the credit card authorization) of $200 or 30% of the estimated rental cost, plus the estimated rental cost, at the time of pickup.
  • No Pre-Paid Cards or Cash will be accepted

ONE WAY

Drop Charge

  • This fee is assessed for renting a car at one rental location and returning it to a different rental location.
  • The cost of this fee varies depending on drop location and time of year.

PAYMENT

Credit Cards Accepted

  • American Express
  • Diners Club International
  • Discover
  • MasterCard
  • Visa

Other Payment Types

  • We do not accept pre-paid credit cards, electron cards, key chain credit cards, gift cards. We do not accept cash as a form of payment at the time of rental (pickup); however, cash will be accepted upon return. We must be able to make an imprint of the raised type on the credit card in order to accept it.

RESERVATIONS

Guarantee

  • E-Z Rent-A-Car does not accept pre-payment for confirmed reservations for non-prepaid transaction, and you are not committed to make the associated rental. Therefore, these type of reservations are not intended to provide you with any legal or contractual right to compel E-Z Rent-A-Car, or any related affiliate, to establish a rental contract and/or transaction. Likewise, these type of reservations do not compel you to establish a rental contract with E-Z Rent-A-Car, nor will you receive any penalty or charge if this transaction does not occur.

Rental Extentions

  • A rental agreement can be extended over the phone if the rental was secured with a credit card and that specific credit card has been authorized for 35% over the new estimated total. However, if the rental was secured with a debit card or if the credit card on file does not have enough to authorize, the renter must come into the rental location in order to extend the contract. See the specific location for more details concerning extensions.

Min and Max Rental Length

  • The maximum rental length is 28 days, while the minimum rental length is 1 day. Rates are calculated based on a 24 hour clock, once this clock has gone past the 24 hour period, another day will be charged.

Rates Offered

  • We offer weekly and daily rates. The shortest amount of time that a vehicle can be rented for is 1 day. We do not offer hourly or weekend rates at this time.

Making a Reservation

  • You can make a reservation here on our website.
  • You can also call our reservation center at 800-277-5171.

Confirmation Number

  • Your confirmation number is the number that you are given once your reservation has been confirmed. This number can be used to gain access to your reservation information, including your rates, or your rental information once you have picked up the vehicle.

Rates Offered

  • Weekly rates constitute a 5 to 7 day rental period. Any fractions thereof, or length of rental less than this amount, will be calculated as a daily rate.

RULES

Additional Driver

  • The charge for additional authorized drivers is $9.99 per day, per additional driver.
  • To qualify as an additional authorized driver, the additional driver must meet all rental qualifications as the primary renter. The following are additional requirements for additional authorized drivers:
    • All additional authorized drivers must be present at the rental counter and sign the rental agreement as an additional authorized driver.
    • All additional drivers must present a valid Driver license.
    • For renters under the age of 25, all additional charges and restrictions apply. See Underage Policies.
  • Exceptions
    • For disabled renters who are accompanied by an authorized driver, the additional driver fee will be waived on all rentals.

The additional driver policies may vary in each E-Z Rent-A-Car location. Please be sure to view the policies of the location from which you will be renting.

Domestic Renters

  • Any renter with a driver license issued in the United States, Canada or Puerto Rico and from a state outside of the state of rental with a return airline boarding pass or round trip airline itinerary, the following policies apply:
    • RENTER'S AGE 25 and OLDER
      • With a Major Credit Card: Proof of insurance is not required and renters may accept or decline all coverage options available. Renter must provide a deposit (in the form of the credit card authorization) of $200 or 30% of the estimated rental cost, plus the estimated rental cost, at the time of pickup.
      • With a Debit Card: Proof of insurance is not required and renters may accept or decline all coverage options available. Renter must provide a deposit (in the form of the credit card authorization) of $200 or 30% of the estimated rental cost, plus the estimated rental cost, at the time of pickup. Renters may only rent from the following vehicle car classes: Economy, Compact, Midsize, Fullsize and Minivan.
    • RENTER'S AGE 21 - 24
      • Renters will be required to pay an underage fee of $25 USD per day.
      • With a Major Credit Card: Proof of insurance is not required and renters may accept or decline all coverage options available. Renter must provide a deposit (in the form of the credit card authorization) of $200 or 30% of the estimated rental cost, plus the estimated rental cost, at the time of pickup.
      • With a Debit Card: Proof of insurance is not required and renters may accept or decline all coverage options available. Renter must provide a deposit (in the form of the credit card authorization) of $200 or 30% of the estimated rental cost, plus the estimated rental cost, at the time of pickup. Renters may only rent from the following vehicle car classes: Economy, Compact, Midsize, Fullsize and Minivan.
    • RENTER'S AGE 18 - 20
      • Renters will be required to pay an underage fee of $35 USD per day.
      • With a Major Credit Card: Proof of insurance is required and renters may accept or decline all coverage options available. Renter must provide a deposit (in the form of the credit card authorization) of $200 or 30% of the estimated rental cost, plus the estimated rental cost, at the time of pickup.
      • With a Debit Card: Not Allowed.

IN-STATE RENTERS

  • For those customers that have a return airline boarding pass or round trip airline itinerary and have a driver license issued from the same state in which they are renting, the following policies apply:
    • RENTER'S AGE 21 and OLDER
      • The renter must provide proof of the return airline ticket or a copy of their e-ticket issued from the airline.
      • For renters who are 21 - 24 years old, a $25 USD per day underage fee will be applied.
      • With a Major Credit Card: Proof of insurance is not required and renters may accept or decline all coverage options available. Renter must provide a deposit (in the form of the credit card authorization) of $200 or 30% of the estimated rental cost, plus the estimated rental cost, at the time of pickup.
      • With a Debit Card: Not allowed.
    • RENTER'S AGE 18 - 20
      • Not Allowed.

Out of Country Renters

  • For those customers who are not local renters, but reside outside of the United States, Canada or Puerto Rico with a return airline boarding pass or round trip airline itinerary, the following policies apply:
    • RENTER's AGE 18 and OLDER
      • For renters who are 18 - 20 years old, a $35 USD per day underage fee will be applied.
      • For renters who are 21 - 24 years old, a $25 USD per day underage fee will be applied.
      • With a Major Credit Card: Renters must accept full coverage (CDW and SLI) unless the renter proof of coverage. Proof must be provided in English and be valide for the United States and the appropriate dates of travel. Renter must provide a deposit (in the form of the credit card authorization) of $200 or 30% of the estimated rental cost, plus the estimated rental cost, at the time of pickup. Credit Card coverage will be accepted for Collision Coverage (CDW).
      • With a Debit Card: Renters must accept full coverage (CDW and SLI) unless the renter proof of coverage. Proof must be provided in English and be valide for the United States and the appropriate dates of travel. Renter must provide a deposit (in the form of the credit card authorization) of $200 or 30% of the estimated rental cost, plus the estimated rental cost, at the time of pickup.

Underage

  • Underage Rental Policies: Domestic Underage Renters (Age 21-24)
  • For those customers who are not local renters, but reside within the United States, Canada or Puerto Rico, the following policies apply.
    • Underage Rental Fees and Restrictions
      • An Underage Fee of $20 per day is required for all rentals within the following car classes:
        • Economy Car
        • Compact Car
        • Mid-Size Car
        • Full Size Car
        • Min-Van
      • An Underage Fee of $30 per day is required for all rentals within the following car classes:
        • Premium Cars
        • Sport Utility Vehicles (SUVs)
        • Convertible Cars
      • Restrictions
        • The rental of Luxury Cars and 15 Passenger Vans is not permitted for Underage Renters.
    • Payment Type - Credit Card
      • The purchase of additional coverage is optional.
      • If additional coverage is not purchased, the primary renter and/or additional driver must sign and initial the rental contract confirming that the vehicle and all liability is their responsibility.
      • You should check with your insurance company, or credit card issuer, to find out about your coverage and the amount of deductible, if any, for which you may be liable. If you use a credit card that provides coverage for your responsibility for damage to, or loss of, the Vehicle, you should check with the issuer to determine whether or not you must first exhaust the coverage limits of your own insurance before the credit card coverage applies.
      • A hold in the amount of the estimated total plus $200 will be taken at the time of pickup.
      • We must be able to take an imprint of the Embossed numbers on the card to be able to accept the card for payment.
    • Payment Type - Debit Card with a Visa / MasterCard logo
      • A charge in the amount of the estimated total plus $200 will be taken at the time of pickup. Upon return, any remaining difference will be refunded to the Debit Card. The refund may take up to 10 business days to post to the account to which it was issued. This process usually occurs in 3 to 5 business days. Please check with your financial institution / card issuer for more information regarding the refund procedure which applies to your debit card.
      • The purchase of additional coverage is optional.
      • If additional coverage is not purchased, the primary renter and/or additional driver must sign and initial the rental contract confirming that the vehicle and all liability is their responsibility.
      • You should check with your insurance company to find out about your coverage and the amount of deductible, if any, for which you may be liable.
      • We must be able to take an imprint of the Embossed numbers on the card to be able to accept the card for payment.
    • Payment Type - Cash
      • Please Note: If a renter has used a credit card for which a Collision Damage Waiver is provided by the credit card company, the coverage will only apply if the payment for the rental is made using that credit card. Changing the method of payment at the end of the rental will result in the credit card company declining any possible claim of damage to the rental vehicle.
      • Cash will not be accepted as a form of payment, whether towards the estimated total or deposit any time before the vehicle is returned.
      • Cash will be accepted as a form of payment on returning the vehicles if the vehicle is secured using a Credit Card.
      • If a renter chooses to pay with Cash at the close of the rental, the renter must be sure to inform the return agent immediately upon return of the vehicle. If we are not informed of the change in payment method, the charge for the rental will be processed on the Credit Card used to secure the vehicle.
      • Cash will not be accepted at the close of the rental if the vehicle is secured using a Debit Card unless the balance owed to us exceeds the amount of the original charge including the $200.00 security deposit.
    • Other Payment Types
      • Please Note: If a renter has used a credit card for which a Collision Damage Waiver is provided by the credit card company, the coverage will only apply if the payment for the rental is made using that credit card. Changing the method of payment at the end of the rental will result in the credit card company declining any possible claim of damage to the rental vehicle.
      • Visa Gift Cards and American Express gift cards will be accepted as a form of payment on returning the vehicles, but will not be accepted as a form of payment, whether towards the estimated total or deposit any time before the vehicle is returned.
      • E-Z Rent-A-Car does not accept pre-paid credit cards, pre-paid debit cards, key-chain credit cards, or electron cards
  • Underage Rental Policies: Domestic Underage Renters (Age 18-20)
  • For those customers who are not local renters, but reside within the United States, Canada or Puerto Rico, the following policies apply.
    • Underage Rental Fees and Restrictions
      • An Underage Fee of $30 per day per driver is required for all rentals within the following car classes:
        • Economy Car
        • Compact Car
        • Mid-Size Car
        • Full Size Car
        • Min-Van
      • An Underage Fee of $30 per day is required for all rentals within the following car classes:
        • Premium Cars
        • Sport Utility Vehicles (SUVs)
        • Convertible Cars
      • Restrictions
        • The rental of Luxury Cars and 15 Passenger Vans is not permitted for Underage Renters.
    • Payment Type - Credit Card
      • The primary driver and any additional driver must provide proof of full coverage insurance on a personal automobile in order to decline CDW and SLI.
      • Acceptable proof of insurance is a Declaration of Insurance page which is current and shows the details of the coverage provided by the policy. Full coverage insurance is Collision, Comprehensive, and Liability Insurance.
      • If proof of Collision Insurance only is provided, then SLI must be accepted.
      • If proof of Liability Insurance only is provided, then CDW must be accepted.
      • The secondary Collision Damage Waiver coverage provided by some credit card companies may be accepted for Collision Coverage.
      • You should check with your insurance company, or credit card issuer, to find out about your coverage and the amount of deductible, if any, for which you may be liable. If you use a credit card that provides coverage for your responsibility for damage to, or loss of, the Vehicle, you should check with the issuer to determine whether or not you must first exhaust the coverage limits of your own insurance before the credit card coverage applies.
      • If no proof of coverage is provided, CDW and SLI must be accepted.
      • For those renters who do provide coverage, the purchase of additional coverage is optional.
      • If additional coverage is not purchased, the primary renter and/or additional driver must sign and initial the rental contract confirming that the vehicle and all liability is their responsibility.
      • A hold in the amount of the estimated total plus $200 will be taken at the time of pickup.
      • We must be able to take an imprint of the Embossed numbers on the card to be able to accept the card for payment.
    • Payment Type - Debit Card with a Visa / MasterCard logo
      • The primary driver and any additional driver must provide proof of full coverage insurance on a personal automobile in order to decline CDW and SLI.
      • Acceptable proof of insurance is a Declaration of Insurance page which is current and shows the details of the coverage provided by the policy. Full coverage insurance is Collision, Comprehensive, and Liability Insurance.
      • If proof of Collision Insurance only is provided, then SLI must be accepted.
      • If proof of Liability Insurance only is provided, then CDW must be accepted.
      • If no proof of coverage is provided, CDW and SLI must be accepted.
      • For those renters who do provide coverage, the purchase of additional coverage is optional.
      • You should check with your insurance company to find out about your coverage and the amount of deductible, if any, for which you may be liable.
      • If additional coverage is not purchased, the primary renter and/or additional driver must sign and initial the rental contract confirming that the vehicle and all liability is their responsibility.
      • A charge in the amount of the estimated total plus $200 will be taken at the time of pickup. Upon return, any remaining difference will be refunded to the Debit Card. The refund may take up to 10 business days to post to the account to which it was issued. This process usually occurs in 3 to 5 business days. Please check with your financial institution / card issuer for more information regarding the refund procedure which applies to your debit card.
      • We must be able to take an imprint of the Embossed numbers on the card to be able to accept the card for payment.
    • Payment Type - Cash
      • Please Note: If a renter has used a credit card for which a Collision Damage Waiver is provided by the credit card company, the coverage will only apply if the payment for the rental is made using that credit card. Changing the method of payment at the end of the rental will result in the credit card company declining any possible claim of damage to the rental vehicle.
      • Cash will not be accepted as a form of payment, whether towards the estimated total or deposit any time before the vehicle is returned.
      • Cash will be accepted as a form of payment on returning the vehicles if the vehicle is secured using a Credit Card.
      • If a renter chooses to pay with Cash at the close of the rental, the renter must be sure to inform the return agent immediately upon return of the vehicle. If we are not informed of the change in payment method, the charge for the rental will be processed on the Credit Card used to secure the vehicle.
      • Cash will not be accepted at the close of the rental if the vehicle is secured using a Debit Card unless the balance owed to us exceeds the amount of the original charge including the $200.00 security deposit.
    • Other Payment Types
      • Please Note: If a renter has used a credit card for which a Collision Damage Waiver is provided by the credit card company, the coverage will only apply if the payment for the rental is made using that credit card. Changing the method of payment at the end of the rental will result in the credit card company declining any possible claim of damage to the rental vehicle.
      • Visa Gift Cards and American Express gift cards will be accepted as a form of payment on returning the vehicles, but will not be accepted as a form of payment, whether towards the estimated total or deposit any time before the vehicle is returned.
      • E-Z Rent-A-Car does not accept pre-paid credit cards, pre-paid debit cards, key-chain credit cards, or electron cards.

Underage

  • Underage Rental Policies: Domestic Underage Renters (Age 21-24)
  • For those customers who are not local renters, but reside within the United States, Canada or Puerto Rico, the following policies apply.
    • Underage Rental Fees and Restrictions
      • An Underage Fee of $15 per day is required for all rentals within the following car classes:
        • Economy Car
        • Compact Car
        • Mid-Size Car
        • Full Size Car
        • Min-Van
      • An Underage Fee of $30 per day is required for all rentals within the following car classes:
        • Premium Cars
        • Sport Utility Vehicles (SUVs)
        • Convertible Cars
      • Restrictions
        • The rental of Luxury Cars and 15 Passenger Vans is not permitted for Underage Renters.
    • Payment Type - Credit Card
      • The purchase of additional coverage is optional.
      • If additional coverage is not purchased, the primary renter and/or additional driver must sign and initial the rental contract confirming that the vehicle and all liability is their responsibility.
      • You should check with your insurance company, or credit card issuer, to find out about your coverage and the amount of deductible, if any, for which you may be liable. If you use a credit card that provides coverage for your responsibility for damage to, or loss of, the Vehicle, you should check with the issuer to determine whether or not you must first exhaust the coverage limits of your own insurance before the credit card coverage applies.
      • A hold in the amount of the estimated total plus $200 will be taken at the time of pickup.
      • We must be able to take an imprint of the Embossed numbers on the card to be able to accept the card for payment.
    • Payment Type - Debit Card with a Visa / MasterCard logo
      • Debit cards will not be accepted as a form of payment up front for underage renters.
    • Payment Type - Cash
      • Please Note: If a renter has used a credit card for which a Collision Damage Waiver is provided by the credit card company, the coverage will only apply if the payment for the rental is made using that credit card. Changing the method of payment at the end of the rental will result in the credit card company declining any possible claim of damage to the rental vehicle.
      • Cash will not be accepted as a form of payment, whether towards the estimated total or deposit any time before the vehicle is returned.
      • Cash will be accepted as a form of payment on returning the vehicles if the vehicle is secured using a Credit Card.
      • If a renter chooses to pay with Cash at the close of the rental, the renter must be sure to inform the return agent immediately upon return of the vehicle. If we are not informed of the change in payment method, the charge for the rental will be processed on the Credit Card used to secure the vehicle.
      • Cash will not be accepted at the close of the rental if the vehicle is secured using a Debit Card unless the balance owed to us exceeds the amount of the original charge including the $200.00 security deposit.
    • Other Payment Types
      • Please Note: If a renter has used a credit card for which a Collision Damage Waiver is provided by the credit card company, the coverage will only apply if the payment for the rental is made using that credit card. Changing the method of payment at the end of the rental will result in the credit card company declining any possible claim of damage to the rental vehicle.
      • Visa Gift Cards and American Express gift cards will be accepted as a form of payment on returning the vehicles, but will not be accepted as a form of payment, whether towards the estimated total or deposit any time before the vehicle is returned.
      • E-Z Rent-A-Car does not accept pre-paid credit cards, pre-paid debit cards, key-chain credit cards, or electron cards
  • Underage Rental Policies: Domestic Underage Renters (Age 18-20)
  • For those customers who are not local renters, but reside within the United States, Canada or Puerto Rico, the following policies apply.
    • Underage Rental Fees and Restrictions
      • An Underage Fee of $25 per day per driver is required for all rentals within the following car classes:
        • Economy Car
        • Compact Car
        • Mid-Size Car
        • Full Size Car
        • Min-Van
      • An Underage Fee of $30 per day is required for all rentals within the following car classes:
        • Premium Cars
        • Sport Utility Vehicles (SUVs)
        • Convertible Cars
      • Restrictions
        • The rental of Luxury Cars and 15 Passenger Vans is not permitted for Underage Renters.
    • Payment Type - Credit Card
      • The primary driver and any additional driver must provide proof of full coverage insurance on a personal automobile in order to decline CDW and SLI.
      • Acceptable proof of insurance is a Declaration of Insurance page which is current and shows the details of the coverage provided by the policy. Full coverage insurance is Collision, Comprehensive, and Liability Insurance.
      • If proof of Collision Insurance only is provided, then SLI must be accepted.
      • If proof of Liability Insurance only is provided, then CDW must be accepted.
      • The secondary Collision Damage Waiver coverage provided by some credit card companies may be accepted for Collision Coverage.
      • You should check with your insurance company, or credit card issuer, to find out about your coverage and the amount of deductible, if any, for which you may be liable. If you use a credit card that provides coverage for your responsibility for damage to, or loss of, the Vehicle, you should check with the issuer to determine whether or not you must first exhaust the coverage limits of your own insurance before the credit card coverage applies.
      • If no proof of coverage is provided, CDW and SLI must be accepted.
      • For those renters who do provide coverage, the purchase of additional coverage is optional.
      • If additional coverage is not purchased, the primary renter and/or additional driver must sign and initial the rental contract confirming that the vehicle and all liability is their responsibility.
      • A hold in the amount of the estimated total plus $200 will be taken at the time of pickup.
      • We must be able to take an imprint of the Embossed numbers on the card to be able to accept the card for payment.
    • Payment Type - Debit Card with a Visa / MasterCard logo
      • Debit cards will not be accepted as a form of payment up front for underage renters.
    • Payment Type - Cash
      • Please Note: If a renter has used a credit card for which a Collision Damage Waiver is provided by the credit card company, the coverage will only apply if the payment for the rental is made using that credit card. Changing the method of payment at the end of the rental will result in the credit card company declining any possible claim of damage to the rental vehicle.
      • Cash will not be accepted as a form of payment, whether towards the estimated total or deposit any time before the vehicle is returned.
      • Cash will be accepted as a form of payment on returning the vehicles if the vehicle is secured using a Credit Card.
      • If a renter chooses to pay with Cash at the close of the rental, the renter must be sure to inform the return agent immediately upon return of the vehicle. If we are not informed of the change in payment method, the charge for the rental will be processed on the Credit Card used to secure the vehicle.
      • Cash will not be accepted at the close of the rental if the vehicle is secured using a Debit Card unless the balance owed to us exceeds the amount of the original charge including the $200.00 security deposit.
    • Other Payment Types
      • Please Note: If a renter has used a credit card for which a Collision Damage Waiver is provided by the credit card company, the coverage will only apply if the payment for the rental is made using that credit card. Changing the method of payment at the end of the rental will result in the credit card company declining any possible claim of damage to the rental vehicle.
      • Visa Gift Cards and American Express gift cards will be accepted as a form of payment on returning the vehicles, but will not be accepted as a form of payment, whether towards the estimated total or deposit any time before the vehicle is returned.
      • E-Z Rent-A-Car does not accept pre-paid credit cards, pre-paid debit cards, key-chain credit cards, or electron cards.

Parking Ticket Violations

  • The primary renter is responsible for all tickets/violations issued to the rental vehicle and must pay these violations to the authorities that issued the ticket.
  • A $25.00 administration fee will be assessed for each ticket/violation.

Drivers License

  • The renter must have in his/her immediate possession a valid and current driver license issued by his/her respective department of motor vehicles. In order for the license to be valid, it must pass the following:
    • The license must not be expired and must remain valid for the duration of the rental.
    • The license must match the renter who is renting the vehicle.
    • If the license uses a P.O. Box as an address, a physical address must be supplied upon renting the vehicle.
    • The name on the driver license must match exactly the imprinted name on the credit card.

Modifications

  • We hold the ability to change these posted policies and procedures at any time.

No Smoking

  • As of October 1, 2009, all of the fleet for E-Z Rent-A-Car corporate locations will provide and institute a no smoking policy for all vehicles in the fleet.
  • If the Vehicle is returned smelling of smoke from any source, you will be charged a cleaning fee of up to $250 to remove the smoke odor.

VIOLATIONS

  • If E-Z TOLL is not accepted and in the case of other traffic and vehicle violations (besides tolls), the following applies
  • The renter is liable for payment for all traffic and vehicle violations plus a $25 administrative fee per violation. These violations include but are not limited to: all toll fines (including the use of all cashless toll roads without the purchase of E-Z TOLL) parking violations, traffic fines, moving violations and any other violation captured by camera or by ticket. The renter acknowledges that each violation amount will be charged to the credit card or billing account. The renter also acknowledges that a separate $25 administrative fee per violation up to the maximum charge of $100 per rental contract will be charged to the credit card or billing account.

TAXES/FEES

CFC

  • Customer Facility Charge. This is usually a daily fee imposed by the airport authority for the maintainence or construction of a consolidated rental car facility.

Airport Access Fee

  • This fee is what we pay to the airport for airport access fees.

Surcharge

  • This surcharge is dependent on the state in which the vehicle is rented in and is paid to the state for all rental vehicles.

VLRF

  • Vehicle License Recoupment Fee - This is a fee for the recoupment of vehicle licensing fees that we pay.

Disclaimer

  • Only those taxes and fees which appear in the estimated total of the reservation and/or the rental agreement are applicable for a specific location. The base rate of the rental is guaranteed for the dates and times of the reservation, but taxes and fees may be changed by a governing authority prior to arrival at the rental counter. Any changes to the taxes and/or fees will be shown on the rental agreement at the opening of the rental agreement. Adding additional optional charges such as upgrades, GPS rentals, etc. at the rental counter may effect the amounts of the applicable taxes and fees.

Sales Tax

  • This is the sales tax for the state, county and city fees.

TOLL ROAD POLICIES

EZTOL

  • Renters can opt into the E-Z TOLL program which allows for quick by-pass of unmanned and manned toll booths.
  • Acceptance of E-Z TOLL includes a daily fee of $9.99 per day.
  • This fee includes the price of the tolls used.
  • E-Z TOLL must be accepted at the time of pickup and be applied for the entire length of the rental.
  • If E-Z TOLL is not accepted and a toll violation occurs on the rental, an admin fee will apply.