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SJU Policies (View All)
 
CANCELLATIONS
  Cancellations and No Show

EQUIPMENT
  Baby Seat

GAS
  Fuel Options

GEOGRAPHIC
  Mileage Cap

INSURANCE
  CDW
  SLI

LOCAL RENTERS
  Local Renters

ONE WAY
  Drop Charge

PAYMENT
  Credit Cards Accepted

RESERVATIONS
  Confirmation Number
  Guarantee

RULES
  Modifications
  Underage

TAXES/FEES
  Disclaimer
  Sales Tax
  Surcharge


San Juan PR - SJU Airport* Policies  (Choose A Different Location)

Our Affiliate, Allied Car & Truck Rental
5910 Isla Verde Ave
Carolina, PR 00979 USA
(787) 726-7350
(787) 727-2438 (fax)
Open 8 AM - 8 PM 7 Days/Week

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Pickup/Shuttle Information
  • Located 5 minutes from the San Juan International Airport terminal.
  • Upon arrival please call the office at 787-726-7350.
  • Or, look for the courtesy phones at the San Juan Intertional Airport and dial 350.
  • Go outside the airport terminal and look for the courtesy pickup for car rental. The shuttle will pick you up.

Local Policies
  • This location does not participate in E-Z Money.
  • All renters must 18 years of age or older.
CANCELLATIONS
  Cancellations and No Show   
  • Car reservations are held for up to 1 and 1/2 hours past pickup time. If past pickup time by more than 1 and 1/2 hours the reservation is not guarranteed.
  • If the customer calls while in transit to inform us of a change in pickup time, the new time will be applied and the reservation will remain active.

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EQUIPMENT
  Baby Seat   
  • Baby seats are available upon request at the rental counter. They are $5.00 per rental day.

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GAS
  Fuel Options   
  • Return the vehicle with the same amount of gasoline with which it was received or purchase the tank at the time of pickup.
  • If the vehicle is returned with less fuel than received, the renter will be charged the market rate + $2.00 per gallon.

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GEOGRAPHIC
  Mileage Cap   
  • Unlimited mileage is permitted on the island of Puerto Rico.

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INSURANCE
  CDW   
  • Collision damage waiver is available for all rentals.
  • For economy vehicles up to Minivans, the cost is $14.95 per day and the deducticle is $350.00; or $19.95 per day and the deductible is $100.00.
  • For luxury vehicles, the cost is $19.95 per day and the deducticle is $500.00; or $24.95 per day and the deductible is $350.00.
  • For trucks and cargo vans, the cost is $14.95 per day and the deducticle is $500.00; or $19.95 per day and the deductible is $300.00.
  SLI   
  • Liability insurance is required for all car rentals in Puerto Rico.

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LOCAL RENTERS
  Local Renters   
  • Please check with the rental agents for local renter policy.

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ONE WAY
  Drop Charge   
  • One way rentals are allowed to Caguas for $25.00 and to Yauco for $75.00.

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PAYMENT
  Credit Cards Accepted   
  • American Express®
  • Discover®
  • MasterCard®
  • Visa®
  • Debit Cards

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RESERVATIONS
  Confirmation Number   
  • Your confirmation number is the number that you are given once your reservation has been confirmed. This number can be used to gain access to your reservation information, including your rates, or your rental information once you have picked up the vehicle.
  Guarantee   
  • Your reservation guarantees a car at the rate, date and time that you reserved it for. It does not guarantee a specific make and model of a vehicle, nor can it guarantee a reservation for another date.

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RULES
  Modifications   
  • We hold the ability to change these posted policies and procedures at any time.
  Underage   
  • Renters aged 18 - 20 will be charged an underage fee of $29.95 per day.
  • Renters aged 21 - 24 will be charged an underage fee of $9.95 per day.

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TAXES/FEES
  Disclaimer   
  • Only those taxes and fees which appear in the estimated total of the reservation and/or the rental agreement are applicable for a specific location. The base rate of the rental is guaranteed for the dates and times of the reservation, but taxes and fees may be changed by a governing authority prior to arrival at the rental counter. Any changes to the taxes and/or fees will be shown on the rental agreement at the opening of the rental agreement. Adding additional optional charges such as upgrades, GPS rentals, etc. at the rental counter may effect the amounts of the applicable taxes and fees.
  Sales Tax   
  • This is the sales tax for the state, county and city fees.
  Surcharge   
  • This surcharge is dependent on the state in which the vehicle is rented in and is paid to the state for all rental vehicles.

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