CANCELLATIONS
Cancellations and No Show
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6101 West 98th Street
Los Angeles, CA 90045 USA
(310) 216-7049
(310) 216-7985 (fax)
Open 5 AM - Midnight, 7 Days/Week
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Pickup/Shuttle Information
Call the location directly at 310-216-7049 upon arrival for shuttle pickup information
The E-Z Rent-A-Car LAX car rental location is on the property of the LAX Easy Park.
E-Z Rent-A-Car is an off-airport rental location. Please follow the red sign that indicates hotel and courtesy shuttles. Please board the LAX Easy Park shuttle. Please call our location at 310-216-7049 for shuttle information.
Local Policies
Local renters receive 150 free miles per day.
Non-local renters receive unlimited mileage.
Please inform us of any delays that you encounter on your trip. During peak season, reservations will be held for one hour past your pick up time and during off-peak season reservations will be held for two hours.
This location does not allow after hours drop offs. The vehicle must be returned within the open hours of the location.
GPS units now available at this location. Inquire about availability at the rental counter.
Debit / Check Cards will only be accepted for payment from non-local renters if the renter provides proof of full coverage insurance on a personal automobile. Acceptable proof of insurance is a Declaration of Insurance page which is current and shows the details of the coverage provided by the policy. Full coverage insurance is Collision, Comprehensive, and Liability Insurance.
A charge in the amount of the estimated total plus $200 will be taken at the time of pickup. Upon return, any remaining difference will be refunded to the Debit Card. The refund may take up to 10 business days to post to the account to which it was issued. This process usually occurs in 3 to 5 business days. Please check with your financial institution / card issuer for more information regarding the refund procedure which applies to your debit card.
The purchase of additional coverage is optional.
If additional coverage is not purchased, the primary renter and/or additional driver must sign and initial the rental contract confirming that the vehicle and all liability is their responsibility.
We must be able to take an imprint of the Embossed numbers on the card to be able to accept the card for payment.
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CANCELLATIONS
Cancellations and No Show
- Reservations are automatically cancelled after 2 hours of expected arrival time during off-season.
- Reservations are automatically cancelled after 1 hour of expected arrival time during peak-season.
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EQUIPMENT
Baby Seat
- Child-restraint seats may be available at the rental location for an additional charge of $7.00 per day.
- Please check availability upon arrival.
- All children under the age of 4 years old and/or less than 40 pounds must be secured in a child safety seat.
GPS
- GPS units are available for rent at all corporate locations (those listed without a star) upon request at the time of arrival.
- If the GPS device is not returned, you give us permission to charge the card on file for $250 to replace the unit.
Handicap Accessible Vehicles
- Discount Mobility USA provides all types of accessible vehicles and condos. Please visit their website at http://www.discountmobilityusa.com, or contact them directly at 407-438-8010.
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GAS
Fuel Options
When renting a vehicle, our customers have the following options for payment of the fuel used during the rental period.
- Pre-Paid Fuel Option
- The renter may purchase the Pre-Paid Fuel option at the rental counter at the time the vehicle is rented. The Pre-Paid Fuel option is the purchase of a Full or Half tank of fuel. The price per gallon of the Pre-Paid Fuel option is calculated by taking an average of the fuel costs at the pumps in the local market. The total price of the Pre-Paid Fuel option is calculated by multiplying the price per gallon of the Pre-Paid Fuel option by the capacity, in gallons, of the vehicle’s fuel tank as indicated by the manufacturer. By purchasing the Pre-Paid Fuel option as a Half Tank, the renter is only required to return the vehicle with an amount of fuel that is ½ tank less than was rented. By purchasing the Pre-Paid Fuel option as a Full Tank, the renter has no obligation to refill the tank on return of the rental vehicle. When any Pre-Paid Fuel option is purchased, there is no refund for any unused fuel remaining in the tank on return.
- Return Vehicle with Same Amount of Fuel or Pay a Return Refueling Fee
- Renters who choose to decline the Pre-Paid Fuel option are required to return the rental vehicle with the same level of fuel as was in the rental vehicle when it was rented, or a return refueling fee will be assessed to the rental agreement. The price per gallon of the return refueling fee will be provided at the time the vehicle is rented and will be shown on the copy of the rental agreement provided to you when you rent the vehicle. The total price of the return refueling fee will be calculated by multiplying the price per gallon of the return refueling fee by the capacity, in gallons, of the portion of the vehicle’s fuel tank which will need to be refilled to bring the amount of fuel in the vehicle level with the original amount of fuel as was in the vehicle when it was rented. The capacity of the fuel tank is measured as indicated by the manufacturer. The price per gallon will be higher than the fuel cost in the local market.
- To avoid a return refueling fee, the rental vehicle must be refueled within 10 miles of the return facility and the renter must present a fuel purchase receipt upon return of the rental vehicle to the return facility.
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GEOGRAPHIC
Geographical Limitations
- The rental vehicle cannot be driven out of the state in which it was rented unless it is specifically allowed by the rental location
Mileage Cap
- Mileage Restrictions only apply to local renters.
- Local renters receive 150 free miles per day.
- There is a fee of $0.39 per each mile over the total milege cap.
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LOCAL RENTERS
Local Renters
- Local Renter Rules
- For those customers who do not have a return airline boarding pass or roundtrip airline itinerary, the following policies apply.
- Additional charges and restrictions will apply for renters under the age of 25.
- A mileage cap applies for all rentals. Please see MILEAGE CAP for more information.
- Underage Rental Fees and Restrictions
- Age 18 to 20 - Renters under the age of 21 are not permitted to rent a vehicle at the E-Z Rent-A-Car location serving the Los Angeles International Airport.
- Age 21 to 24 - An Underage Fee of $20 per day per driver is required for all rentals within the following car classes:
- Economy Car
- Compact Car
- Mid-Size Car
- Full Size Car
- Min-Van
- Age 18 to 24 - An Underage Fee of $30 per day is required for all rentals within the following car classes:
- Premium Cars
- Sport Utility Vehicles (SUVs)
- Convertible Cars
- Restrictions
- The rental of Luxury Cars and 15 Passenger Vans is not permitted for Underage Renters.
- Payment Type - Credit Card
- The purchase of additional coverage is optional.
- If additional coverage is not purchased, the primary renter and/or additional driver must sign and initial the rental contract confirming that the vehicle and all liability is their responsibility.
- A hold in the amount of the estimated total plus $200 will be taken at the time of pickup.
- We must be able to take an imprint of the Embossed numbers on the card to be able to accept the card for payment
- Payment Type - Debit Card with a Visa / MasterCard logo
- Debit Card rentals are not allowed at this location for local renters.
- Payment Type - Cash
- Please Note: If a renter has used a credit card for which a Collision Damage Waiver is provided by the credit card company, the coverage will only apply if the payment for the rental is made using that credit card. Changing the method of payment at the end of the rental will result in the credit card company declining any possible claim of damage to the rental vehicle.
- Cash will not be accepted as a form of payment, whether towards the estimated total or deposit any time before the vehicle is returned.
- Cash will be accepted as a form of payment on returning the vehicles if the vehicle is secured using a Credit Card.
- If a renter chooses to pay with Cash at the close of the rental, the renter must be sure to inform the return agent immediately upon return of the vehicle. If we are not informed of the change in payment method, the charge for the rental will be processed on the Credit Card used to secure the vehicle.
- Cash will not be accepted at the close of the rental if the vehicle is secured using a Debit Card unless the balance owed to us exceeds the amount of the original charge including the $200.00 security deposit.
- Other Payment Types
- Please Note: If a renter has used a credit card for which a Collision Damage Waiver is provided by the credit card company, the coverage will only apply if the payment for the rental is made using that credit card. Changing the method of payment at the end of the rental will result in the credit card company declining any possible claim of damage to the rental vehicle.
- Visa Gift Cards and American Express gift cards will be accepted as a form of payment on returning the vehicles, but will not be accepted as a form of payment, whether towards the estimated total or deposit any time before the vehicle is returned.
- E-Z Rent-A-Car does not accept pre-paid credit cards, pre-paid debit cards, key-chain credit cards, or electron cards
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ONE WAY
Drop Charge
- This fee is assessed for renting a car at one rental location and returning it to a different rental location.
- The cost of this fee varies depending on drop location and time of year.
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PAYMENT
Credit Cards Accepted
- American Express®
- Diners Club International®
- Discover®
- MasterCard®
- Visa®
Other Payment Types
- We do not accept pre-paid credit cards, electron cards, key chain credit cards, gift cards. We do not accept cash as a form of payment at the time of rental (pickup); however, cash will be accepted upon return. We must be able to make an imprint of the raised type on the credit card in order to accept it.
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RESERVATIONS
Confirmation Number
- Your confirmation number is the number that you are given once your reservation has been confirmed. This number can be used to gain access to your reservation information, including your rates, or your rental information once you have picked up the vehicle.
Guarantee
- Your reservation guarantees a car at the rate, date and time that you reserved it for. It does not guarantee a specific make and model of a vehicle, nor can it guarantee a reservation for another date.
Making a Reservation
- You can make a reservation here on our website.
- You can also call our reservation center at 407-352-3131.
Min and Max Rental Length
- The maximum rental length is 28 days, while the minimum rental length is 1 day. Rates are calculated based on a 24 hour clock, once this clock has gone past the 24 hour period, another day will be charged.
Rates Offered
- We offer weekly and daily rates. The shortest amount of time that a vehicle can be rented for is 1 day. We do not offer hourly or weekend rates at this time.
Rental Extentions
- A rental agreement can be extended over the phone if the rental was secured with a credit card and that specific credit card has been authorized for 35% over the new estimated total. However, if the rental was secured with a debit card or if the credit card on file does not have enough to authorize, the renter must come into the rental location in order to extend the contract. See the specific location for more details concerning extensions.
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RULES
Additional Driver
- The additional driver must qualify in the same manner as the primary renter, but will not be held responsible for the payment or damage.
- Additional fees and restrictions will be applied for renters under the age of 25. Please see Underage Policies.
Domestic Renters
- Domestic Renter Rules (Age 25+)
- For those customers who are not local renters, but reside within the United States, Canada or Puerto Rico, the following policies apply.
- Additional restrictions will apply for renters under the age of 25. Please see Underage Rental Policies.
- Payment Type - Credit Card
- The purchase of additional coverage is optional.
- If additional coverage is not purchased, the primary renter and/or additional driver must sign and initial the rental contract confirming that the vehicle and all liability is their responsibility.
- You should check with your insurance company, or credit card issuer, to find out about your coverage and the amount of deductible, if any, for which you may be liable. If you use a credit card that provides coverage for your responsibility for damage to, or loss of, the Vehicle, you should check with the issuer to determine whether or not you must first exhaust the coverage limits of your own insurance before the credit card coverage applies.
- A hold in the amount of the estimated total plus $200 will be taken at the time of pickup.
- We must be able to take an imprint of the Embossed numbers on the card to be able to accept the card for payment
- Payment Type - Debit Card with a Visa / MasterCard logo
- Debit / Check Cards will only be accepted for payment if the renter provides proof of full coverage insurance on a personal automobile.
- Acceptable proof of insurance is a Declaration of Insurance page which is current and shows the details of the coverage provided by the policy. Full coverage insurance is Collision, Comprehensive, and Liability Insurance.
- A charge in the amount of the estimated total plus $200 will be taken at the time of pickup. Upon return, any remaining difference will be refunded to the Debit Card. The refund may take up to 10 business days to post to the account to which it was issued. This process usually occurs in 3 to 5 business days. Please check with your financial institution / card issuer for more information regarding the refund procedure which applies to your debit card.
- The purchase of additional coverage is optional.
- If additional coverage is not purchased, the primary renter and/or additional driver must sign and initial the rental contract confirming that the vehicle and all liability is their responsibility.
- We must be able to take an imprint of the Embossed numbers on the card to be able to accept the card for payment.
- Payment Type - Cash
- Please Note: If a renter has used a credit card for which a Collision Damage Waiver is provided by the credit card company, the coverage will only apply if the payment for the rental is made using that credit card. Changing the method of payment at the end of the rental will result in the credit card company declining any possible claim of damage to the rental vehicle.
- Cash will not be accepted as a form of payment, whether towards the estimated total or deposit any time before the vehicle is returned.
- Cash will be accepted as a form of payment on returning the vehicles if the vehicle is secured using a Credit Card.
- If a renter chooses to pay with Cash at the close of the rental, the renter must be sure to inform the return agent immediately upon return of the vehicle. If we are not informed of the change in payment method, the charge for the rental will be processed on the Credit Card used to secure the vehicle.
- Cash will not be accepted at the close of the rental if the vehicle is secured using a Debit Card unless the balance owed to us exceeds the amount of the original charge including the $200.00 security deposit.
- Other Payment Types
- Please Note: If a renter has used a credit card for which a Collision Damage Waiver is provided by the credit card company, the coverage will only apply if the payment for the rental is made using that credit card. Changing the method of payment at the end of the rental will result in the credit card company declining any possible claim of damage to the rental vehicle.
- Visa Gift Cards and American Express gift cards will be accepted as a form of payment on returning the vehicles, but will not be accepted as a form of payment, whether towards the estimated total or deposit any time before the vehicle is returned.
- E-Z Rent-A-Car does not accept pre-paid credit cards, pre-paid debit cards, key-chain credit cards, or electron cards.
Drivers License
- The renter must have in his/her immediate possession a valid and current driver license issued by his/her respective department of motor vehicles. In order for the license to be valid, it must pass the following:
- The license must not be expired.
- The license must match the renter who is renting the vehicle.
- If the license uses a P.O. Box as an address, a physical address must be supplied upon renting the vehicle.
- The name on the driver license must match exactly the imprinted name on the credit card.
Modifications
- We hold the ability to change these posted policies and procedures at any time.
No Smoking
- As of October 1, 2009, all of the fleet for E-Z Rent-A-Car corporate locations will provide and institute a no smoking policy for all vehicles in the fleet.
- If the Vehicle is returned smelling of smoke from any source, you will be charged a cleaning fee of up to $250 to remove the smoke odor.
Out of Country Renters
- International (Out of Country) Renters
- For those customers who are not local renters, but reside outside of the United States, Canada or Puerto Rico, the following policies apply.
- Additional charges and restrictions will apply for renters under the age of 25.
- Underage Rental Fees and Restrictions
- Age 18 to 20 - Renters under the age of 21 are not permitted to rent a vehicle at the E-Z Rent-A-Car location serving the Los Angeles International Airport.
- Age 21 to 24 - An Underage Fee of $20 per day per driver is required for all rentals within the following car classes:
- Economy Car
- Compact Car
- Mid-Size Car
- Full Size Car
- Min-Van
- Age 18 to 24 - An Underage Fee of $30 per day is required for all rentals within the following car classes:
- Premium Cars
- Sport Utility Vehicles (SUVs)
- Convertible Cars
- Restrictions
- The rental of Luxury Cars and 15 Passenger Vans is not permitted for Underage Renters.
- Payment Type - Credit Card
- The purchase of additional coverage is optional.
- If additional coverage is not purchased, the primary renter and/or additional driver must sign and initial the rental contract confirming that the vehicle and all liability is their responsibility.
- You should check with your insurance company, or credit card issuer, to find out about your coverage and the amount of deductible, if any, for which you may be liable. If you use a credit card that provides coverage for your responsibility for damage to, or loss of, the Vehicle, you should check with the issuer to determine whether or not you must first exhaust the coverage limits of your own insurance before the credit card coverage applies.
- The rental location will make a copy of the primary driver passport that shows an entry stamp into the United States within the past twenty eight (28) days.
- The rental location will make a copy of the primary driver license.
- A hold in the amount of the estimated total plus $200 will be taken at the time of pickup.
- Payment Type - Debit Card with a Visa / MasterCard logo
- Debit / Check Cards will only be accepted for payment if the renter provides proof of full coverage insurance on a personal automobile.
- Acceptable proof of insurance is a Declaration of Insurance page which is current and shows the details of the coverage provided by the policy. Full coverage insurance is Collision, Comprehensive, and Liability Insurance.
- A charge in the amount of the estimated total plus a $200.00 USD security deposit will be taken at the time of pickup. Upon return, any remaining difference will be refunded to the Debit Card.
- The purchase of additional coverage is optional.
- If additional coverage is not purchased, the primary renter and/or additional driver must sign and initial the rental contract confirming that the vehicle and all liability is their responsibility.
- The rental location will make a copy of the primary driver passport that shows an entry stamp into the United States within the past twenty eight (28) days.
- The rental location will make a copy of the primary driver license.
- Payment Type - Cash
- Please Note: If a renter has used a credit card for which a Collision Damage Waiver is provided by the credit card company, the coverage will only apply if the payment for the rental is made using that credit card. Changing the method of payment at the end of the rental will result in the credit card company declining any possible claim of damage to the rental vehicle.
- Cash will not be accepted as a form of payment, whether towards the estimated total or deposit any time before the vehicle is returned.
- Cash will be accepted as a form of payment on returning the vehicles if the vehicle is secured using a Credit Card.
- If a renter chooses to pay with Cash at the close of the rental, the renter must be sure to inform the return agent immediately upon return of the vehicle. If we are not informed of the change in payment method, the charge for the rental will be processed on the Credit Card used to secure the vehicle.
- Cash will not be accepted at the close of the rental if the vehicle is secured using a Debit Card unless the balance owed to us exceeds the amount of the original charge including the $200.00 security deposit.
- Other Payment Types
- Please Note: If a renter has used a credit card for which a Collision Damage Waiver is provided by the credit card company, the coverage will only apply if the payment for the rental is made using that credit card. Changing the method of payment at the end of the rental will result in the credit card company declining any possible claim of damage to the rental vehicle.
- Visa Gift Cards, American Express gift cards, Visa Travelers Cheques, and American Express Travelers Cheques will be accepted as a form of payment on returning the vehicles, but will not be accepted as a form of payment, whether towards the estimated total or deposit any time before the vehicle is returned.
- If a renter chooses use a different method of payment at the close of the rental, the renter must be sure to inform the return agent immediately upon return of the vehicle. If we are not informed of the change in payment method, the charge for the rental will be processed on the Credit Card used to secure the vehicle.
- E-Z Rent-A-Car does not accept pre-paid credit cards, pre-paid debit cards, key-chain credit cards, or electron cards.
Parking Ticket Violations
- The primary renter is responsible for all tickets/violations issued to the rental vehicle and must pay these violations to the authorities that issued the ticket.
- A $50.00 administration fee will be assessed for each ticket/violation.
Underage
Not available
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TAXES/FEES
Airport Access Fee
- This fee is what we pay to the airport for airport access fees.
CFC
- Customer Facility Charge. This is usuallly a daily fee imposed by the airport authority for the maintainence or construction of a consolidated rental car facility.
Disclaimer
- Only those taxes and fees which appear in the estimated total of the reservation and/or the rental agreement are applicable for a specific location. The base rate of the rental is guaranteed for the dates and times of the reservation, but taxes and fees may be changed by a governing authority prior to arrival at the rental counter. Any changes to the taxes and/or fees will be shown on the rental agreement at the opening of the rental agreement. Adding additional optional charges such as upgrades, GPS rentals, etc. at the rental counter may effect the amounts of the applicable taxes and fees.
Sales Tax
- This is the sales tax for the state, county and city fees.
Surcharge
- This surcharge is dependent on the state in which the vehicle is rented in and is paid to the state for all rental vehicles.
VLRF
- Vehicle License Recoupment Fee - This is a fee for the recoupment of vehicle licensing fees that we pay.
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