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Our Affiliate, Poas Rent A Car
Boulevard Aeropuerto
Alajuela, 11411-1000 Costa Rica
(506) 244-6178
(506) 244-6685 (fax)
Open 6 AM - 10 PM 7 Days/Week
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Pickup/Shuttle Information
Pickup with our affiliate, Poas Rent A Car
Shuttle service goes ever 15 minutes to the airport arrivals gate.
For reservations with full flight information, a representative will be waiting with a sign.
Local Policies
This location does not participate in E-Z Money
GPS Units are available for rent at the counter for $8.00 per day.
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CANCELLATIONS
Cancellations and No Show
- Reservations are considered a no-show and canceled three hours after the stated pickup date and time.
- Please cancel all reservations 72 hours ahead of time during low season (April 15th through December 14th) and at least one week during high season (December 15th through April 14th).
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EQUIPMENT
Baby Seat
- Baby seats are available upon request for $3 per day on a first come first serve basis.
Mobile Phones
- Mobile phones are available upon request for $4 per day on a first come first serve basis.
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GAS
Fuel Options
- The rental car is delivered with a full tank of gas. It must be returned full as well. A penalty of $15 per 1/8 of gas will be charged.
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GEOGRAPHIC
Mileage Cap
- Unlimited mileage for all rentals as long as the vehicle stays in Costa Rica.
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INSURANCE
CDW
- CDW is available for purchase for all rentals for $3.00 per day
- To decline CDW, the renter must utilize a US or Canadian credit card that covers the insurance.
SLI
- SLI / PAI is available for purchase for all rentals for $3.00 per day
- To decline SLI (which is required by the country), the renter must utilize a US or Canadian credit card that covers the insurance.
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LOCAL RENTERS
Local Renters
- Please check with the rental agents for local renter policy.
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ONE WAY
Drop Charge
- One way rentals are permitted to the following locations:
- Puerto Viejo, South Caribbean Coast for $50
- Tortuguero National Park for $20
- Arenal Volcano National Park for $50
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PAYMENT
Credit Cards Accepted
- American Express
- Diners Club
- Discover
- Master Card
- Visa
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RESERVATIONS
Confirmation Number
- Your confirmation number is the number that you are given once your reservation has been confirmed. This number can be used to gain access to your reservation information, including your rates, or your rental information once you have picked up the vehicle.
Guarantee
- Your reservation guarantees a car at the rate, date and time that you reserved it for. It does not guarantee a specific make and model of a vehicle, nor can it guarantee a reservation for another date.
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RULES
Modifications
- We hold the ability to change these posted policies and procedures at any time.
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TAXES/FEES
Sales Tax
- This is the sales tax for the state, county and city fees.
VLRF
- Vehicle License Recoupment Fee - This is a fee for the recoupment of vehicle licensing fees that we pay.
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